How do I shop TrendsTown.com
There are several ways to browse TrendsTown.com You may explore our weekly homepage features or visit our navigation bar found at the top of every page. Simply roll your cursor over the relevant section to open a drop-down menu, and then click on the links to visit categories, such as handbags or shoes. Within each category, you will find subcategories to further refine your search and help you locate exactly what you are looking for. If you are looking for a specific item, our search box is located on the upper right hand corner of our page. You may search for products by name, color, category or style. When you have made your selection, select a size and an availability message will appear to indicate the delivery of your item.
How do I place an order?
Depending on availability and shipping restrictions, your purchases may be made directly through TrendsTown.com You can contact us at +447414519514 or via email at customerservice@trendstown.com
Please note we are available Monday-Friday from 8AM-10PM(GMT) and Saturday 9AM-10PM(GMT).
Can I cancel or modify my order?
Preorders and Backorders that have not yet shipped can be cancelled by contacting via email at Customerservice@TrendsTown.com as soon as possible. Orders for items immediately available cannot be cancelled or modified once they have been successfully submitted. We advise you to check our policy for returns and exchanges.
How can I track my order?
TrendsTown will send you several emails during the order process to keep you informed of the status of your purchase. Please note that during peak times, your order can take up to 1-2 business days to process before it ships. Please add this time to your selected shipping method to anticipate the delivery of your order.
Which shipping options are available and what are the shipping fees?
Shipping methods and fees
During high volume time (such as sale), TrendsTown reserves the right to limit its delivery options. Please refer to the shipping options available at checkout.
Which payment methods do you accept?
TrendsTown accepts the following forms of payment for online purchases:
(1) visa
(2) mastercard
(5) discover
(6) paypal
Please note that your billing address must match the address on your credit card statement.
Will I be charged sales tax?
TrendsTown charges applicable taxes on online transactions. Your on-screen total will reflect estimated tax. Taxes will not be charged on Exports where this is not mandated by law.
What is your return policy? How many days do I have to return a product?
TrendsTown does not accept returns at this time.